If your company is like most, you have a mixture of servers (mail, file, application, web, etc.) and network devices (switches, routers, firewalls, etc.). Many (or all) of these are vital to your business, however, what you probably don't have is easily accessible information on how these systems are performing or what problems they might be experiencing.  Failing to detect problems early can lead to downtime, which means lost profits or worse, lost customers.

Even though having such knowledge may be crucial to keeping your infrastructure operating smoothly and continuously, commonly available commercial solutions can cost tens of thousands of dollars to purchase and to configure, leaving most businesses out in the cold. And, even if you do purchase such a solution, it often becomes "shelfware" after staff turnover leaves you without the necessary training to effectively use the software you purchased.

At Willing Minds, we have developed a solution for this problem -- Mind's Eye!

Mind's Eye is a managed IT infrastructure monitoring solution designed for the needs of small to medium-sized businesses. Rather than requiring you to purchase software and to obtain and maintain training, Willing Minds deploys a dedicated monitoring appliance within your environment, configures, and maintains a complete monitoring solution for your servers and network equipment.  Most importantly, our 24x7 NOC will analyze and handle alerts to provide you with the highest level of system and application availability possible so that your business can be successful.  Our expert team will work directly with you to tailor your Mind's Eye configuration for your environment and will continue to customize Mind's Eye as you deploy new systems and applications. Best of all, Mind's Eye is inexpensive, generally only a small fraction of the cost of a fulltime employee.  By detecting and resolving even a single incident that would otherwise halt productivity, Mind's Eye can easily pay for itself.

Features

Mind's Eye is built from solid, well-known industry recognized open source components, including Nagios™, NMIS, and SEC. Willing Minds has integrated these components into a solution designed for management and monitoring of enterprise networks. Mind's Eye features include:

General Monitoring Features

• SNMP Trap Reception and Alerting
• Integrated Knowledgebase For Incident Response
• Detailed Troubleshooting Data Included Within Alerts
• Automated Problem Escalation To Willing Minds and/or Your Staff
• Automated Periodic E-Mail Reports
• Automated Recovery Actions

Server and Application Monitoring Features

• Server Resource Monitoring (CPU, Disk, Memory, etc.)
• Server Latency Monitoring and Trend Analysis
• System File Change Detection and Alerting
• System and Application Log Analysis
• Mail Server Monitoring (Operation, Queues, Mailbox Size, etc.)
• HTTP Availability and Content Testing
• SSL Certificate Expiration Monitoring
• Transaction Testing

Network Monitoring Features

• Latency Monitoring and Trend Analysis
• Link Utilization Monitoring
• Bandwidth Usage Reporting
• Interface Status Monitoring
• NetFlow/sFlow Analysis, Reporting and Custom Alerting
• Network Device Log Analysis and Alerting
• Network Configuration Change Detection and Alerting